Specialist Portfolio Property Management

Less burden.
More performance.
Every property.

We manage the regulatory complexity, day-to-day demands, and compliance pressure of portfolio ownership — so you can focus on your investments, not your inbox. Based in Borehamwood, operating across London, Essex, and the Home Counties.

2011
OneBrick founded
1947
Family property heritage
45+
Properties Managed
RRA
2025 Ready
100%
Compliance Audit Trail
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"Managing your property, brick by brick."

OneBrick Management specialises exclusively in portfolio property management — working with landlords who hold multiple assets and need more than a standard letting agent. We take on the regulatory weight, the compliance tracking, and the operational detail, while keeping you fully informed and in control. Backed by a family legacy in UK property dating back to 1947.

What we do

Everything a portfolio landlord shouldn't have to manage alone

Every service is designed to remove burden from the landlord and replace it with process, oversight, and demonstrable compliance.

01

Portfolio Management

Full operational oversight across your entire portfolio — tenancy management, maintenance coordination, financial reporting, and landlord updates. Structured for scale, not single properties.

02

Regulatory Compliance

Proactive management of gas safety, EICRs, fire risk assessments, and alarm testing — tracked to the day. Compliance is an ever-growing aspect of property management, accelerated by the Renters' Rights Act 2025 rollout. We are building our own compliance software to systematically minimise the risk of any breach across the portfolio.

03

Selective Licensing

End-to-end licensing management for councils including Haringey, Thurrock, Hillingdon, and across Essex — applications, conditions compliance, and renewal scheduling. We stay ahead of new designation announcements so landlords are never caught off-guard.

04

Tenant Vetting

We exhaustively vet every rental applicant — referencing, affordability checks, and an in-depth interview using a bespoke questionnaire developed over many years of tenant selection. The goal is finding the right tenant on paper and in practice, reducing the risk of tenancy failure from the outset.

05

Maintenance & Renovations

Structured work order management from reactive repairs through to high-spec kitchen, bathroom, and structural refurbishments — with full contractor accountability at every stage.

07

Rent Reviews & Optimisation

Systematic Section 13 reviews benchmarked against live market data — with compliant notices, covering letters, and proof of postage. Protecting yield without jeopardising good tenants.

08

Lettings & Tenant Management

Professional tenant sourcing, Right-to-Rent compliance, and deposit protection via MyDeposits — with communication frameworks that maintain professional boundaries and strong relationships.

09

Adding Value

We actively assess every property for opportunities to grow capital value and maximise yield — whether that's an extension, conversion, change of use, additional unit, or cosmetic refresh. Identifying and executing value-add opportunities is a core part of how we manage a portfolio, not an afterthought.

Why OneBrick

Specialists in portfolio management.

Most agents manage individual tenancies. We manage portfolios — understanding the cumulative risk, interconnected compliance obligations, and strategic decisions that come with holding multiple UK properties.

That depth is rooted in a family history in UK property stretching back to 1947. Three generations of direct ownership, investment, and management — combined with Stuart Lustigman's 60 years of professional surveying experience as a Member of the Royal Institution of Chartered Surveyors.

For landlords who want genuine visibility — quarterly reporting, a complete audit trail, and direct access to senior decision-makers — we operate as a true extension of their own business, not a black box.

We also look beyond day-to-day management. Where there is scope to extend, convert, change use, develop, or refresh — we identify it, scope it, and help execute it. Growing the capital value and yield of your portfolio is as much part of what we do as keeping it compliant.

Speak to us
  • A Family Business Since 1947

    Three generations of UK property ownership and management. Not a corporate letting chain — a family business with nearly eight decades of skin in the game, and the professional rigour to match.

  • RICS Surveying Expertise On-Hand

    Stuart Lustigman MRICS brings 60 years of chartered surveying experience to every valuation, structural assessment, and maintenance decision — a rare technical asset for a management firm.

  • Built for Portfolio Investors

    Based in Borehamwood with coverage across London, Essex, and the Home Counties — we provide the professional local presence, structured reporting, and operational transparency that serious investors require.

  • Renters' Rights Act 2025

    All tenancies structured for the new regulatory landscape. Section 13 workflows, compliant notice procedures, and documentation updated for May 2026 and beyond.

Automated Compliance Tracking

Certificate expiries and inspection deadlines tracked automatically — with escalating alerts built in well before any breach.

Scheduled Maintenance Workflows

Inspection work orders created automatically relative to previous inspections — no manual scheduling, no gaps in oversight.

Financial Reconciliation

Rent receipts and expenses reconciled on a defined schedule, with regular rent checks and quarterly reporting built into the operational calendar.

Full Audit Trail

Every communication, work order, invoice, and certificate logged centrally — a complete, searchable record protecting our landlords if questions arise.

Document Compliance System

Compliance documents distributed to all tenants and leaseholders, with 12-month re-send reminders so nothing is missed.

Proprietary Tools

We build our own operational software to close the gaps where off-the-shelf platforms fall short — bespoke solutions for portfolio-level complexity.

Technology & Automation

Human expertise. Technology-driven operations.

Managing a property portfolio at scale means the cost of human error is magnified — a missed certificate expiry, an overlooked inspection, an invoice logged to the wrong property. Automation eliminates that entire category of risk.

We use industry-leading property management and financial platforms, combined with proprietary tools we build ourselves, to ensure that compliance tracking, maintenance scheduling, and financial reporting happen systematically — not reactively.

The result is that our time is spent where it actually creates value: building strong, professional relationships with tenants, contractors, and landlords — and making the right calls when decisions need to be made.

Ask us about our systems
Our Philosophy

The principles behind how we manage

Good property management compounds over time — stable income, low voids, and properties that hold their value. These are the principles that drive every decision we make.

Tenants Are Customers

A well-maintained property with a responsive management team keeps good tenants in place. We treat tenants as valued customers — responding promptly, communicating professionally, and handling every reasonable request with care.

The maths is straightforward: a long tenancy with no void and no re-letting cost outperforms a fractionally higher rent with frequent turnover. Every time.

Rents Aligned with Market Value

We don't chase the ceiling rent. Our strategy is to keep rents calibrated to genuine market value — fair to the tenant, competitive for the area, and reviewed systematically. The result is tenants who stay, and landlords who avoid the hidden costs of void periods, re-letting fees, and re-decoration between tenancies.

Long-term occupancy is the single most powerful driver of portfolio yield.

Quality Work, Done Once

We work with contractors who do the job properly — not the cheapest quote, but the most reliable outcome. A repair that lasts five years costs less than a cheap fix revisited every eighteen months, and causes far less disruption to tenants.

We maintain long-standing relationships with trusted tradespeople and hold them to the same standards we hold ourselves.

Landlords Who Invest in Their Properties

We work best with landlords who understand that a well-maintained property is a better business than a neglected one. When a maintenance issue is reported, we expect the authority to address it — promptly and properly.

We partner with owners who see maintenance as investment, not inconvenience — and we make sure the process around it is as frictionless as possible.

Compliance Standards

No grace periods.
No guesswork.

The moment a gas or electrical certificate expires, you are legally non-compliant. There is no 28-day buffer. We track every certificate, every expiry, and every contractor appointment — acting well before the deadline, never after it.

Our protocols are built on a single principle: do it right, document it thoroughly, and never leave a landlord exposed.

Discuss your compliance position
Our compliance framework
  • Gas Safety (CP12) — annual, zero-lapse policy
  • EICR — 5-year cycle, proactive contractor scheduling
  • Fire Risk Assessments — annual reviews and actioning
  • Emergency lighting & fire alarm testing
  • Selective licensing — Haringey, Thurrock, Hillingdon & Essex councils
  • Section 13 rent reviews with PoP documentation
  • Deposit protection via MyDeposits (custodial & insured)
  • Right-to-Rent verification at every new tenancy
  • Renters' Rights Act 2025 tenancy compliance
  • Tenant compliance document distribution & renewal
Our Portfolio

London, Essex & the Home Counties

A concentrated portfolio of residential flats, houses, and mixed-use developments — managed to an identical standard across every location.

Borehamwood
Hertfordshire · WD6
Headquarters
Haringey
North London · N17 / N18
Highgate
North London · N6
Harrow
West London · HA1
Hillingdon
West London · UB
Southend-on-Sea
Essex · SS1–SS9
Thurrock
Essex · RM16–RM19
Home Counties
Hertfordshire · Essex
Expanding
Ealing
West London · W13
The Team

Family-led. Professionally operated.

Three generations of UK property expertise — supported by 60 years of RICS-accredited surveying knowledge. Every client deals directly with decision-makers.

TL

Toby Lustigman

Managing Director — Strategy & Operations

Leads portfolio strategy, client relationships, compliance oversight, and technology development. Building on a family legacy in UK property dating back to 1947, with deep expertise in regulatory navigation, operational systems, and portfolio optimisation.

AL

Adam Lustigman

Operations Partner

Manages day-to-day operations including rent reviews, financial reconciliations, contractor coordination, and work order management — ensuring every property in the portfolio runs to protocol, every day.

SL

Stuart Lustigman MRICS

Consultant

With 60 years of chartered surveying experience, Stuart is the technical backbone of OneBrick — providing expertise on valuations, structural assessments, and maintenance scopes that most management firms simply don't have access to. The Lustigman family's involvement in UK property, which Stuart has anchored since the 1960s, stretches back to 1947.

Affiliates & Partners

Backed by the industry's leading organisations

Our professional affiliations give clients confidence that our practices align with recognised standards across every area of property management and compliance.

Guild of Residential Landlords
Industry Body & Landlord Support
Training for Professionals
Professional Development
MyDeposits
Deposit Protection Scheme
Hamilton Fraser
Landlord Insurance & Compliance
Alan Boswell
Property Insurance Specialists
Landlord Action
Evictions & Legal Recovery
Viewber
Professional Viewing Services
Property Redress Scheme
Registered Redress Scheme
Arthur Online
Property Management Platform
Xero
Financial Management & Reporting
OpenRent
Tenant Sourcing & Referencing
Rightmove
Property Marketing
DocuSign
Digital Document Signing
HF Resolution Ltd
Dispute Resolution
Get in touch

Ready to reduce the burden on your portfolio?

We'll start with a no-obligation portfolio audit — reviewing your current compliance position, licensing obligations, and where we can add immediate, measurable value across your properties.

Address
Devonshire House, Manor Way
Borehamwood, Herts WD6 1QQ